Quality and Training in Primary Care
  • Home
  • Profound Knowledge
  • Systems
  • Variation
  • Knowledge
  • Psychology
  • Team
  • Sample Projects
  • Resources

Psychology:  The Knowledge that Makes a Difference

VIDEO
Most systems are designed around "Management by Results".
The following video shows what is happens when organizations use management by results. This is a distrurbing video and well worth discussing.

Deming talked about providing an environment which brings joy to work, innovation, and cooperation;
He talks about a WIN WIN environment!
Why Pay for Performance Fails to Improve the System

VIDEO
Deming talked about things like the problems related to paying for performance or ranking. This video does an excellent job of helping us learn about what motivates knowledge workers.  After the video you may wish to consider the following:
1. As members of a team, how do we make sure that we are purpose makers?
2. On a scale of 0 (none) to 10 (completely happy), rank yourself on your autonomy, mastering, and
    purpose. Share this information with fellow team members.  Discuss how these rankings could be
    increased.
 
Powered by Create your own unique website with customizable templates.